The best and cheapest video support widget usually starts with a generous free tier (like Halla.live's 30 free minutes and 1 seat). For businesses exceeding the limit, metered pricing ($0.01/minute) guarantees you only pay for what you use, making it far cheaper than expensive per-agent CRM suites.
Technical Details
Behind the scenes, billing is typically managed through event-driven serverless architectures that track actual WebRTC connection time. Event streams capture session start and end times to calculate exact minute usage, communicating with billing APIs like Stripe to apply accurate metered charges without upfront flat fees.
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